Shipping Time
We deliver in India within 10 days and outside of India within 21 days. Currently our average delivery time in India is around 4 days and outside of India is 18 days
Shipment Tracking:
You will get an email and SMS with the tracking details as soon as the product is shipped. You can also request the our support team for a faster shipping by clicking the ‘Contact us’ button on the product page after you place the order
Shipping Locations:
We deliver to over 100 countries globally including USA, UK, Australia, Fiji and Canada
Exchange Time:
We have a 100% Buyer protection policy wherein you can Exchange the product for any reason whatsoever. You can ship it back to us within 7 days and get a full Exchange Amount
Return Process:
Just email us your complaint with order number within 3 days of receipt of the product. You can also login to your account Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product within 3 days Click Here . http://joshindia.com/customer-service/
Refund:
If you wish, we can offer you a redeemable voucher worth the refund amount for future purchases. Else we can also refund the 20% reduseing and 80% amount back to your bank account
Payment Modes:
Cash on Delivery
Net Banking, Debit cards/ Credit Cards (Visa, MasterCard, American Express, Diners Club cards accepted) International Credit Cards
Payment Details:
You will receive an email with your payment details immediately after you make a purchase. In case of any issues our customer care would be happy to help you
Payment Security:
You transparently pay through our Payment Gateway and all the data is transferred through high level encryption technology. We guarantee you, your payments are 100% secured with us and your payment details are never shared with anyone during the payment process
